Right the guy from Clarion who came this morning said, and he was honest too, that the immersion is “crap” and he won’t be able to solve the hot water duration issue, the tank and elements are fine and said it’s awful that they are still in place but because these flats when built in the 60s that they have never ever had gas, always immersion.
Here is a screenshot of energy usage during the times when the tank should be heating up.
^^ my thoughts but how is the water being heated unless it’s a 1.5 kw immersion?
I’m not using the boost, as it’s so insufficient and costs a fortune for inadequate boost heat. When the hot water runs out running a bath I resort to boiling the kettle for top ups.OP is making use of the boost!
Regarding those last graphs I showed you above were days when ALL heaters were switched off, none were charging at all.All immersion heater elements, consume around the 3kw. Your maximum in those graphs is 1.43Kwh, which suggests a small storage heater is charging up, rather than your immersion heater. That seems to suggest, your cylinder is not being charged up with hot water, during off-peak at all. The only hot water you would seem to have, the limited amount, provided by that boost system.
I wonder, have you checked your consumer unit, to see if any of the MCB's in there might have tripped?
Other than that - either the off-peak element, the thermostat, or the clock have failed, assuming the supply is OK.
I’m not using the boost, as it’s so insufficient and costs a fortune for inadequate boost heat. When the hot water runs out running a bath I resort to boiling the kettle for top ups.
This is all making me now question somewhat the guy who came out today, from HA, not a third party contractor. He believes my cold water is from the mains, yet after he left and I wish I had questioned him on it but what is the black box above my hot water tank?? (See photo below).
Ah thanks for clarifying, I did suspect it was to do with the cylinder tank as it connecting to it via the copper pipe. Makes sense now.That is an header tank, as you draw hot water from the cylinder, it will be topped up by that tank.
My best guess is that the E7 is heating the top immersion, and the boost is connected to the lower immersion. And the immersion is a 1.5 kw unit
The thermostats seemed to be set to just over 60 degrees (I’ve attached photos of them again just to be sure)OK, so the E7 element, must be heating at least some water. That means it is not getting enough time to heat it, or the thermostat is switching off at too low a temperature. Resolve those issues, and you will have your hot water.
Unless I’m blind but can’t see the immersion kw info on the cylinder (see attached)My best guess is that the E7 is heating the top immersion, and the boost is connected to the lower immersion. And the immersion is a 1.5 kw unit
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