texecom

  1. G

    Texecom Connect V2 logged out

    Hello, I use the Texecom Connect V2 app on iOS and for some reason the app randomly closes itself and seemed to log me out. Normally I just log in via Face ID, but now the app is asking for my email address and password. The app isn’t recognising my email address for some reason, and if I click...
  2. M

    Texecom Elite premier can arm but not disarm from keypad

    Hi Been pulling my hairs out over this. Got a new self install system (elite 64w with smartcom, 1 wired keypad and 1 wireless keypad) and everything is almost working perfectly, exepct for one thing - I cannot disarm from either keypad (wired or wireless). I am however able to disarm by keying...
  3. A

    Texecom Part Set Question

    Hi, I recently had an alarm installed by an alarm engineer. I won't go into too much detail as I don't like to bad name people, but basically he set it up entirely wrong, all the part sets were wrong, would set for one thing thinking we could walk around and it would go off... The annoying...
  4. J

    No sound from Texecom Premier Elite

    Finally got round to trying to wire up a new Texecom Premier Elite 64-W with dual elite sounders for the front and back of the house. wired it all up, switched it on and only got the alarm out of one of the two alarms. I’d wired up everything into the same ports with the same colours, with the...
  5. P

    Texecom Smartcom

    My wifi provider was changed, so I am trying to connect my Smartcom to the new Wifi Connection so that I can reconnect my app. However, I am getting a “no internet connection” message (as seen on the screenshot below) when I’m trying to connect to Smartcom. I am unable to connect to the...
  6. Skylar

    Texecom Connect SmartCom Setup Issue - Premier Elite 64-W

    Hi all I bought a Texecom Premier Elite 64-W system to install myself and specifically chose Texecom for their SmartCom and app functionality. It appears V1 of the Texecom Connect app is being retired and possibly already disabled for new registrations, as I receive an "Access to this system...
  7. J

    Texecom Ricochet Keypad no longer connecting to panel

    Hi Whilst our alarm was in engineering mode my daughter was fiddling with the keypad and now the keypad is no longer connected wirelessly to the panel. It works if I plug it in directly. Can anyone advise on how I can reconnect it to the ricochet network. I have tried plugging it into the...
  8. M

    Texecom Premier Elite 8XP 8 Zone - Speaker Not Working

    Hello all, I've currently got a Texecom Premier Elite 48, I've just added a CCB-0001 with 16 ohm speaker to the network. The speaker worked for a few weeks but doesn't work at all now (chime, fire or alarm), other speakers on the system all work fine. I've replaced the speaker and there's still...
  9. Mrtomrichy

    Texecom Premier Elite Shock Sensor Tamper

    I have suddenly started getting a tamper issue with my Premier Elite Micro Shock Wireless sensor. I have checked the device and the cover is on fine however it will randomly trigger the sensor alarm. Does anyone know why this might be? Resetting the tamper fault will fix it for a couple of...
  10. A

    Texecom ricochet bell box sounding randomly

    For the last 3 mornings whilst we are up and around one of my 2 wireless bell boxes has sounded and I'm unable to turn it off. Nothing comes up in the panel (prem elite 24) nothing in the event log. Checked ricochet diagnosis and box has signal (41 just now) and in contact within last 1 minute...
  11. butako123

    Texecom Connect App does not Disarm internal sounders

    Hello, I have a Texecom Elite 64W with a Smartcom, I have internal sounders connected to the panel outputs. When the alarm is triggered and I attempt to disarm from the Connect App the external bell will stop but the internal sounders do not. The app says the system is "Disarmed" but the panel...
  12. FreezinOnSite

    Texecom 32XP-W won't learn devices and other questions

    Hi Everyone Looking for some advice on my alarm setup (I don't have all the history of the install since it was done by the previous owners)... 1. In engineer mode, when I hit 'yes' on the 'YES to select Learn Ricochet' it immediately says 'All Devices Learnt!' but when I select the reset...
  13. C

    8xp jumper.

    Hi Sorry.. I'm struggling to find info on the 8xp jumper. There isnt any labels on the pcb. Or correct pcb layout in the manual.. its hardware revision 5. The only info on jumpers on expanders is that it's a star or daisy. But as I say it's not labelled. Cheers
  14. P

    Texecom change time on Connect App

    This is an odd one but a real problem for us. How do I change the time in the App? I'm helping a friend in another country and now all his Login and Contact sensor notification and email alerts are based on the time in my country! I have tried to change the time on my phone to his and login...
  15. P

    Texecom Elite Panel Setup

    Hi I recently resurrected a thread https://www.diynot.com/diy/threads/texecom-premier-elite-dreaded-no-ats-available.552302/page-3#post-4885561 as I had a similar problem. Per that thread I had no success in fixing the problem and asked a professional to come and re-programme. They visited last...
  16. B

    Texecom Smartcom Tamper Alert

    Hello, Been using these forums as a guest for quite a while and really appreciate all the advice. I have a Texecom Premier Elite System (64-w) installed and triggered a tamper alert from the Smartcom unit as I opened the cover whilst rerouting the ethernet cable and not being logged in in...
  17. J

    Texecom Monitoring

    Hello, Are there any known ways of monitoring a Texecom Premier Elite system. We have existing monitoring systems that we would like to integrate our alarm system into. I know we can do basic monitoring with some aux outputs based on events but we would like to be a little more granular so we...
  18. S

    Texecom 24hrs perimeter arm

    Hi everyone First of all a big thanks to Breezer and securiam, you guys seem to the most prolific contributers on the security forums and some of your answers have helped me enormously already. The long and short of it is that i installed my smart com and premier elite 48 wireless and a...
  19. A

    Flash Upgrading Texecom Elite 48 - W

    Hi All, I'm Having a bit of an issue with flash upgrading a Text Premier Elite 48 - w its running Software revision 3.08 I need to flash it as im installing a Smartcom onto the system and won't work on Version 3, THE FLASH UPGRADER KEEPS CRASHING!!! I've done all the correct procedures ie take...
  20. D

    Texecom PIR EOL confirmation

    Hello all, as you may be aware from my other posts, I've been upgrading an old G3 alarm system using the installed wiring but all new components and have installing a Texecom Premier Elite 24 using Texecom Premier Elite Compact PIRs (and some other stuff). This post is specific to the PIRs...
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