1st timer

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Hi all please help
I have a texecom 24 fitted with 2400 as per manual it's connected to the same phone line as the card reader in a shop however when I connect it up it hijacks the line constantly so the card reader can't dial out to make connection please help as I'm struggling
 
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Sounds like it's trying to dial out what is it set for ? Text messaging ? Ect ? How old is the system ?
 
It's all new gear I've set it up for text messages only but as soon as I connect up it takes over the telephone line
 
"it takes over the telephone line", of course it does.

What if someone pushed a panic button, would you expect the alarm to wait until they have finished talking in 20mins
 
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