Ademco accord xpc AC fail issue (moved)

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5 Feb 2020
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Hi Guys, I have a displayed AC Mains fail icon on my XPC key Pad but mains voltage is present (new transformer) and DC voltage is being generated to charge the battery (13.65V dc)etc and power the sensors ( red leds). I have replaced the cct board but the symptoms persist. Key pad beeps once on power up but will not do anything else in this condition, i.e. will not enter Engineer programming etc. Any ideas on why I have an AC mains fail displayed? The ICON is a flashing black and white battery and X.

cheers
 
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Foxhole, I was talking about an alarm system, have i posted on the incorrect forum?
 
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Sparkymarka, I haven't changed the battery, it's old but reads 13.25v but I'll substitute it tomorrow and try again but I think the icon that's flashing means no AC, not low or missing battery (battery symbol and X flashing, rather than battery symbol with flashing X). However the manual is not awfully clear with its description.
 
DC49CE4C-66FE-4143-8D21-3A0533F54D83.png
 
Sparkymarka, I believe it is the icon 3rd from the bottom on your 8.37pm post yesterday. I substituted a replacement 12v battery but there was no change to the symptoms. Key pad is lit up, little green led is lit and beeps when the buttons are pressed.
 
Sparkymarka, to make things clearer I've uploaded a video of the icon, it can be found using the search at the top. The video is call Key pad icon, uploaded by PhilW126.
 

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