It was a nearly new VW transporter type of vehicle especially adapted for a disabled person and was completely open inside. It literally had just two seats in the front - a normal passenger one which the mother ( assume) was sitting in and the son was in a special chair in the drivers position. The side door opened and closed electrically and it looked like there were tracks set in the floor from the rear tailgate to the drivers position which I assumed the wheelchair moved up on. I loaded the tracking tool through the side door for them and laid it on the floor. There was literally nothing to tie/secure the components to. They made no effort to load or secure it so I just told them to take it slowly as it was delicate.