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Enforcer alarm door replaced - door contact now showing open

Discussion in 'Alarms, CCTV & Telephones' started by Jinnyspinner, 17 Mar 2021.

  1. Jinnyspinner

    Jinnyspinner

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    Hi can anyone help, had our front door replaced, door contact was pulled off which triggered a tamper. Tapped in code to cancel the sounding alarm.

    The door contact was fitted back to the new door as it was, however we are left with a yellow warning flashing on the panel and can’t get rid of it. The pro control app shows unable to set alarm as front door is open (which it isn’t!)
    Any suggestions?
     
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  3. Bigsosij

    Bigsosij

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    Probably broke the back tamper breakout when ripping it off the door
     
  4. sparkymarka

    sparkymarka

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    It would be flashing the tamper light ....are you sure the battery is inserted the correct way ? Post pictures of the unit on the door ? Have they fitted it the wrong way around ?
     
  5. DIYSOS2018

    DIYSOS2018

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    Do you get an error message upon entering your code before selecting an area to arm?
     
  6. Jinnyspinner

    Jinnyspinner

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    Thanks for responding guys, yeah they’ve broken the back of the box, so managed to get them to agree an engineer to resolve it
     
  7. DIYSOS2018

    DIYSOS2018

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    Fix the back tamper yourself and then invoice £70 :D
     
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