Enforcer alarm door replaced - door contact now showing open

[Jinnyspinner]

Hi can anyone help, had our front door replaced, door contact was pulled off which triggered a tamper. Tapped in code to cancel the sounding alarm.

The door contact was fitted back to the new door as it was, however we are left with a yellow warning flashing on the panel and can’t get rid of it. The pro control app shows unable to set alarm as front door is open (which it isn’t!)
Any suggestions?

 

[Bigsosij]

Probably broke the back tamper breakout when ripping it off the door

 

[sparkymarka]

It would be flashing the tamper light ....are you sure the battery is inserted the correct way ? Post pictures of the unit on the door ? Have they fitted it the wrong way around ?

 

[DIYSOS2018]

Do you get an error message upon entering your code before selecting an area to arm?

 

[Jinnyspinner]

Thanks for responding guys, yeah they’ve broken the back of the box, so managed to get them to agree an engineer to resolve it

 

[DIYSOS2018]

Fix the back tamper yourself and then invoice £70