The original boiler was a combi and ran fine,when the hot water side started playing up we blanked it off and installed a water heater next to it.
Both worked fine off the 15mm gas pipe.
They APPEARED to run fine; it is likely though their performance (ie hot water output) was significantly reduced from the boilers capable output. Combi's and water heaters each have similar gas flow requirements. Customers remain unaware of the shortcomings but we see it everyday.
If the pipe run was indeed all 15mm then it was significantly undersized. A maximum of 1 mbar pressure drop is allowed from the meter outlet to the appliance inlet. It is not unusual to find drops of 10 mbar and boiler/water heater performance down by 30%.
When i asked if i could find a combi to run on 15mm pipe i meant not a condensing boiler as they need at least a 22mm pipe.
Pipe size has nothing to do with whether the boiler is standard efficiency or high efficiency (condensing). Pipe size is determined to give a MAXIMUM of 1 mbar drop. The size is calculated from the lenght of pipe run, number of bends/tees and the gas flow rate (ie the power of the appliance).
However older boilers/water heaters have a burner that will cope better with undersized pipework (ie it will ignite and run although on reduced performance). The most recent (fully pre-mixed burners) are not so tolerant of undersized pipework.
The fact remains it is ILLEGAL to install an appliance on undersized pipework and the result will lead to an underperforming boiler which is also potentially dangerous.
From BS 6891 Installation of low pressure gas pipework
"5.2.2 The pressure drop between the outlet of the meter and the points to be connected shall not exceed 1 mbar at maximum flow conditions (see Table 1)."
Do you have other gas appliances eg cooker/hob/fire, if so how are theyt connected - do they tee off this pipe run?
Have you considered running the gas pipework around the outside of the property? Or using 32mm plastic MDPE buried around the outside of the property? Or having the meter relocated?