At last the cause has been found.
However, there are some odd aspects.
How long have you lived there?
Has it always been metered?
Have the flats both been occupied all the time?
Your initial posting implied your metered bill had been reasonable until recently when it tripled suddenly! Why could that have happened?
You should be able to get the water Co to readjust your bills going back to whenever and I would suggest that should be a THIRD to each flat!
In my view you have a valid complaint against the Water Co because they came out and failed to identify the meter supplied three properties! If any compensation for this is due is another matter. I would have thought another £300 off your adjusted bill would be about right for all the bother you ( and us! ) have been through!
Tell us please!
Tony
However, there are some odd aspects.
How long have you lived there?
Has it always been metered?
Have the flats both been occupied all the time?
Your initial posting implied your metered bill had been reasonable until recently when it tripled suddenly! Why could that have happened?
You should be able to get the water Co to readjust your bills going back to whenever and I would suggest that should be a THIRD to each flat!
In my view you have a valid complaint against the Water Co because they came out and failed to identify the meter supplied three properties! If any compensation for this is due is another matter. I would have thought another £300 off your adjusted bill would be about right for all the bother you ( and us! ) have been through!
Tell us please!
Tony