Kitchen worktop lifting

Well consumer right act 2015 is worth quoting , manufacturers seem to have accepted responsibility for fault , speak to citizens advice regarding the replacement costs.
If it gives me any more problems after my repair I may do that but the company only offered me (eventually) the replacement for the worktop alone and I would have to source my own fitter. The upheaval and cost of that is not worth the effort at the moment, but like I said, I will try and take it further if it continues to warp. I won't be using the same fitter again as he didn't finish the whole kitchen refit after we paid him. Just goes to show when someone is polite, recommended by friends and you trust him almost as a friend they can still let you down. Never again!
 
Yes it's a 2 part sealant and adhesive. Thanks for the compliment on the job btw
Looks good from here.
With the offer of a replacement how long would it be open for I wonder and I get your point of the faff with getting it fitted and I dont think I would either. I wonder if there could be a cash offer instead of the worktop, probably will be less than the RRP of the worktop but maybe of more use to you.
 
Looks good from here.
With the offer of a replacement how long would it be open for I wonder and I get your point of the faff with getting it fitted and I dont think I would either. I wonder if there could be a cash offer instead of the worktop, probably will be less than the RRP of the worktop but maybe of more use to you.
I could put that to them but now I have repaired it that would be a tad embarrassing if they demanded to inspect before parting with the money.
 
This is a product failure.

The liability is with the supplier, therefore the labour cost is also their responsibility.

I sub to a high end kitchen supplier, same issue as you are having. But this company ordered a new worktop and paid me to change it, they value their customers and their own reputation.

Did your kitchen come from Howdens, Benchmark
 
This is a product failure.

The liability is with the supplier, therefore the labour cost is also their responsibility.

I sub to a high end kitchen supplier, same issue as you are having. But this company ordered a new worktop and paid me to change it, they value their customers and their own reputation.

Did your kitchen come from Howdens, Benchmark
Howdens. Haven't had any follow up since the purchase was made and a reluctant offer of replacement only after complaining..
 
Howdens. Haven't had any follow up since the purchase was made and a reluctant offer of replacement only after complaining..
I sub to a family run business.

Howdens are supply only and that is how they will get out of the fitting costs.
 
I sub to a family run business.

Howdens are supply only and that is how they will get out of the fitting costs.
I just looked them up and I got "Yes, Howdens manufactures most of its kitchen components, including the majority of its cabinet carcasses (rigid cabinets), in its UK factories"
 
Well I'm absolutely gutted. Just in the last day or so after weeks of holding it's lifting again. So the Colourfill so called glue and sealent doesn't work after all.
 

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Well I'm absolutely gutted. Just in the last day or so after weeks of holding it's lifting again. So the Colourfill so called glue and sealent doesn't work after all.
Right that's good to know thanks - I wont be using that for glueing.
Try CA glue - a thin one via
a thin needle end
 
Perhaps I should have used more colourfill and pushed it in more
I am not convinced that colour fill is a very good glue its not designed as a glue but it has to be "glue-y" to stick to the hole or join you are using it for. I would stick ( :LOL:) to a proper glue
 

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