Hello everyone,
I was hoping I'd be just reading this thread not posting on it!
)
I'm in need of desperate help. To enhance the look of my garden I opted in for 4x4 Planed & Rounded Timber Tanalised Fence Posts from Monkroyds instead of common sawn timber posts
I purchased them in November and installed them a week after.
Now I'm in big trouble, every single post have major vertical cracks on them. Long and deep and most of them have bowed significantly.
I haven't contacted them yet and I thought I'd get advise from pros on this forum first.
I appreciate that timber is a natural product and that minor surface checking can occur as it dries. However, this goes well beyond what I would reasonably expect from a structural fence post. The amount of movement and distortion has left me concerned that the timber supplied was either excessively wet or otherwise unsuitable for its intended purpose. Also the actual timber I received looked significantly different to what is shown on the website. it doesn't look like they've been properly tantalised.
My question is what are my rights? I don't want just refund from them. to change them it's going to be a major mission as they are in concrete.
Thank you
I was hoping I'd be just reading this thread not posting on it!
I'm in need of desperate help. To enhance the look of my garden I opted in for 4x4 Planed & Rounded Timber Tanalised Fence Posts from Monkroyds instead of common sawn timber posts
I purchased them in November and installed them a week after.
Now I'm in big trouble, every single post have major vertical cracks on them. Long and deep and most of them have bowed significantly.
I haven't contacted them yet and I thought I'd get advise from pros on this forum first.
I appreciate that timber is a natural product and that minor surface checking can occur as it dries. However, this goes well beyond what I would reasonably expect from a structural fence post. The amount of movement and distortion has left me concerned that the timber supplied was either excessively wet or otherwise unsuitable for its intended purpose. Also the actual timber I received looked significantly different to what is shown on the website. it doesn't look like they've been properly tantalised.
My question is what are my rights? I don't want just refund from them. to change them it's going to be a major mission as they are in concrete.
Thank you
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