Hello, please can anyone offer advice? We recently had a new vanity unit, bath panel and radiator installed by a local plumber. He charged us £350 for labour and £50 for small consumables and new tap. He asked for a deposit upfront, which we paid. He then proceeded to swap and change his dates multiple times.
Once the work had been done, we noticed the radiator pipes were leaking and we messaged the plumber. He told us he would visit the following weekend (I messaged him on the sunday). A few days later I noticed staining in the ceiling underneath where the bathroom is and found that the pipes in the vanity cabinet were leaking and had caused damage to the shelves.
I messaged the plumber stating that this needed to be fixed immediately as he tried to fob us off until the weekend and he reluctantly came that evening and confirmed that everything should now work (he even mentioned to my sister that he expected a leak from the pipe).
The next day the pipes under the sink were still leaking and I messaged the plumber and he said he wouldn't come out free of charge and he accused us of tampering with the pipes, even though we hadn't.
I argued my points against him and he blocked my messages, he then re added me asking for my bank details so he could give us £50 compensation, I didn't agree to this as it could cost us more to get it fixed elsewhere, he then tried to say he would come back free of charge to fix (even though previously he said he would charge us for any more callouts).
I told him I wanted to get a report done by a third party to assess the work (to prevent him from accusing us of tampering) he then said that because I wasn't accepting the offer he would remove me from his messages and he blocked me again.
How do I go about this as he has lied multiple times to different people in the house, saying he expected leaks but then accusing us of causing those leaks and saying he said things to people when he didn't.
Once the work had been done, we noticed the radiator pipes were leaking and we messaged the plumber. He told us he would visit the following weekend (I messaged him on the sunday). A few days later I noticed staining in the ceiling underneath where the bathroom is and found that the pipes in the vanity cabinet were leaking and had caused damage to the shelves.
I messaged the plumber stating that this needed to be fixed immediately as he tried to fob us off until the weekend and he reluctantly came that evening and confirmed that everything should now work (he even mentioned to my sister that he expected a leak from the pipe).
The next day the pipes under the sink were still leaking and I messaged the plumber and he said he wouldn't come out free of charge and he accused us of tampering with the pipes, even though we hadn't.
I argued my points against him and he blocked my messages, he then re added me asking for my bank details so he could give us £50 compensation, I didn't agree to this as it could cost us more to get it fixed elsewhere, he then tried to say he would come back free of charge to fix (even though previously he said he would charge us for any more callouts).
I told him I wanted to get a report done by a third party to assess the work (to prevent him from accusing us of tampering) he then said that because I wasn't accepting the offer he would remove me from his messages and he blocked me again.
How do I go about this as he has lied multiple times to different people in the house, saying he expected leaks but then accusing us of causing those leaks and saying he said things to people when he didn't.
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