
Basic things, like checking whether the flow and returns of the system have been mixed up,
Sorry, practically, how to know? 95% of the piping is under tbe floor. Is that something the customer should be checking after a new boiler was installed and new TRVs fitted to all radiators? Really?
Remember around 8 different plumbers/ gas/installers have looked at it over last 3 years or so, as I got various quotes for a new boilerTRVs supply and installation, and 3 in last 2 months in this very issue, and all looking at same system with same hardware/connectivity. None mentioned the flow/return might be wrong way round.

It’s a seek thermal attachment to my old iPhone.BTW: which thermal camera do you have?

They quickly remove the old boiler and dump it in the garden. Now they’ve got a load of pipes sticking out of the floor and a boiler with some connections. They can probably identify the gas pipe, I hope. The others - well, some are 15mm and some are 22mm. They connect the 22mm pipes to the CH flow and return, and turn it on. Great, the radiators don’t fill with gas! And they get warm (kinda). Job done, go to pub!

They are, it isn't an issue.TRVs attached on the top of radiators seems pretty common in my limited personal experience, in/around Scotland mostly.
Sorry, practically, how to know? [whether flow and return have been swapped]

Feel the pipes at the radiator The one that get warm first is the flow.
Of course you shouldn’t need to do this, but…….
This is what I assumed. And that “gets hot first” connection is consistently at the lockshield. And without being able to say 100%, I think it was always so. Pre Baxi too.

Thank you. Yes in all cases lockshiekd is at the bottom. And in most (5/6) cases the TRV is at the top.and there is differing levels of OK-ness , or otherwise, across those 5. The one with both at bottom works best.Well, whatever the history, it is certainly wrong. Fix it by adjusting the pipework wherever is most convenient, likely at or near the boiler.
Edited to add: “consistently at the lockshield” isn’t the issue, but “consistently at the bottom of the radiator” is what matters. Just for clarity.

Guy said the flow/return thing “doesn’t matter, cos the Hive TRVs are bidirectional”
I would, no point leaving it wrong.Or should I insist he swaps flow/return?
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