Crazy idea anyway. Everybody knows gas and electric cost £££, they use as little as they need to keep warm etc. They're not going to switch things off which need to be on, even if they can see what it costs hour by hour.
Smart meter - does this look safe?
- Thread starter MattB83
- Start date
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If the gas and electricity meters themselves don't have anything on the displays, there is something fundamentally wrong with them.
On the gas meter, you will probably have to press a button to activate the display.
Electricity meter should have something on the display all the time, button(s) used to change what is displayed.
The portable display part is unrelated, it's just a display and won't affect anything even if not working.
Can you add a photo of the electricity meter? (Not necessary to use external sites for photos, just copy/paste or drag photo into the reply box)
press button on meter to wake up the display then scroll through for readings and they wont have drilled into floor as you can clearly see the incoming other services there and they wont want possibility of hitting it no matter how remote
Blank is perfectly normal - you have to press a button to see a reading in the display. Various button presses provide various information about your consumption - you need to read the booklets which came with the actual meters, to know which buttons to press to get the actual meter reading.
On my two meters, I have to press '9'.
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Cancel your direct debit, and tell your suppliers you will reinstate it when the problem is resolved. In those circumstances, they cannot cut you off.
Put it in writing with a signed for delivery.
Put it in writing with a signed for delivery.
It hasn't yet been established that the blank display is not due to the OP's failure to press a button.
It was by pressing the button he found the gas meter to be 'loose.'
But did he actually press the button? Maybe noticing the meter was loose, he decided not to press it. Does he not have an indoor display?
Sorry for delay. Yeah I'd pressed the buttons, however I've just tried holding one of them down and sure enough I have a display, this seems obvious but I'd spoken to a few people from the power company and noone has suggested this. However I have to hold it behind the meter it moves so much which, back to my original question, surely can't be a good thing...
That is how they normally work - nothing on the display, until you press a button, so your meter is working normally. I agree, I would not be happy having to hold the meter, to press a button.
As the meter appears to be working, presumably your supplier can access the readings, so it's odd you're getting estimated bills. I would ask them what's going on.
I don't know whether with a smart meter you can still submit your readings online, but if so, now you know how to read it, you could do that.
Or now you can compare the estimates with the actual reading. This will help you decide how to proceed.
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