Hi
I've had my old Baxi Wm38/3/rs replaced a couple of weeks ago with a Worcester Greenstar system boiler. The enginer quoted me £1,990 and the bill ended up as £2,030. House is two bed semi with 5 radiators.
The quote included installing a 3 way valve so that, as I was told, the rads would then work independently from the hot water and therefore the hot water could be timed to come on say for an hour in the morning and evening independently, saving heating costs.
The system is 30 years old and was previously an "open system" at least I think that was what it was called. There was no thermostat on the bathroom radiator to stop it being turned off and the hot water and rads all worked together......hope that makes sense.
Boiler has been installed and next day I noticed the bathroom rad was not working although all the others were fine. (He had fiitted a thermostat to the bathroom rad at my request). Rang engineer he told me it only works with the hot water on. I told him I was not happy and that the whole idea of the 3 way valve was to have rads working independently from hot water. Told him I am not happy to have hot water on all the time to heat the bathroom rad. He says to correct this he will have to make a further charge as it will involve substantial further work.
Question is do I pay the bill or insist he comes back to wire up the bathroom rad correctly first ?? Is he trying to get away with only doing half a job or am I being unreasonable by insisting he carries out the remedial work within the price he quoted ??
I've had my old Baxi Wm38/3/rs replaced a couple of weeks ago with a Worcester Greenstar system boiler. The enginer quoted me £1,990 and the bill ended up as £2,030. House is two bed semi with 5 radiators.
The quote included installing a 3 way valve so that, as I was told, the rads would then work independently from the hot water and therefore the hot water could be timed to come on say for an hour in the morning and evening independently, saving heating costs.
The system is 30 years old and was previously an "open system" at least I think that was what it was called. There was no thermostat on the bathroom radiator to stop it being turned off and the hot water and rads all worked together......hope that makes sense.
Boiler has been installed and next day I noticed the bathroom rad was not working although all the others were fine. (He had fiitted a thermostat to the bathroom rad at my request). Rang engineer he told me it only works with the hot water on. I told him I was not happy and that the whole idea of the 3 way valve was to have rads working independently from hot water. Told him I am not happy to have hot water on all the time to heat the bathroom rad. He says to correct this he will have to make a further charge as it will involve substantial further work.
Question is do I pay the bill or insist he comes back to wire up the bathroom rad correctly first ?? Is he trying to get away with only doing half a job or am I being unreasonable by insisting he carries out the remedial work within the price he quoted ??