13 amp plug overheating

"Van" rings alarm bells, where is the 230 volt coming from? Many heaters use diodes to reduce the output by half, or use some wave form clipping, if supplied from a simulated sine wave this may be messed up,
How could any of that possibly result in a plug overheating?
 
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If this is the Screwfix heavy duty plug you are using then apart from the plastic casing which does look a little more robust than a standard whit plug I wouldn't think it is particularly heavy duty. I think you need to look for something a bit heftier on the connection side of things including the prongs.

Yes that's the one, must admit when I saw it I couldn't see too much that would make it 'heavy duty', any recommendations for a more substantial plug, once we get to the bottom of this I'd prefer to have something that is genuinely heavy duty.
 
Yes that's the one, must admit when I saw it I couldn't see too much that would make it 'heavy duty', any recommendations for a more substantial plug, once we get to the bottom of this I'd prefer to have something that is genuinely heavy duty.
The weak point of a lot of plugs is them cracking and falling apart when they're hit against various surfaces, this is normally the bit they're mitigating or referring to when they say "heavy duty"
 
Post a photo of the plug, with the top cover removed, so we can see the terminations. A weak point of 13amp plugs, is the fuse, and how the fuse makes contact in the plug. You need to ensure it is tightly held, to minimise resistance heating.
Unfortunately I'm not local at the moment and my daughter is abroad until Thursday. I'll get her to take a photo and I'll post it for reference. When replacing the plug I did ensure to terminate securely and also check that the fuse was a tight fit as my first thoughts were dodgy connections on the previous plug.
 
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How could any of that possibly result in a plug overheating?
Does not matter, as supplied from the clients home, although that seems odd, I know I don't have a 16 amp supply 1714406858437.png on a TT earthing system suitable to supply a caravan type vehicle, that is only likely to be found on farms and the like. This is why I had assumed using an inverter may have been the problem.

I was thinking that the simulated sine wave was causing the unit to draw too much current, but now we know not an inverter that is clearly not the problem.

The plug should be mat black as that colour can radiate heat better, but the problem is removing the heat from the fuse for a prolonged time, the 13 amp plug and socket was developed near end of second world war, but it has been modified, the solid brass pins have been replaced with safety pins, with reduced cross sectional area where the insulation has been added. It depends on a good grip in the socket so some heat can be got rid of through the pins, so all it needs is for a socket to be strained by some one inserting a non BS 1363 item like this 1714407739972.png and the socket can be strained so no longer able to dissipate the heat.

Ups I missed this
this terminates with a 13 amp 'heavy duty 3 pin plug which is plugged into the customers home
so possible the fault is the customers socket not the 13 amp plug. I had looked at this 1714408058370.png and had assumed plugged into a 16 amp supply. For EV cars when using a granny supply it is limited to 2 kW they do not attempt to draw 3 kW from a 13 amp socket, I would say the problem is simply drawing too much current for too long. One should not draw more than 2 kW from a ring final without being sure
The load current in any part of the circuit should be unlikely to exceed for long periods the current-carrying capacity of the cable (Regulation 433.1.5 refers). This can generally be achieved by:
(i) locating socket-outlets to provide reasonable sharing of the load around the ring
(ii) not supplying immersion heaters, comprehensive electric space heating or loads of a similar profile frog the ring circuit
(iii) connecting cookers, ovens and hobs with a rated power exceeding 2 kW on their own dedicated radial circuit
(iv) taking account of the total floor area being served. (Historically, limit of 100 m² has been adopted.)
Since you have no idea what else is being supplied from the ring final, the only option is either use a generator or use less than 2 kW.
 
I believe that MK toughplugs may have a better quality fuse-grip inside. Coupled with the captive wrap-around terminals, they might not get as warm in use?

https://cpc.farnell.com/mk/655red/mk-toughplug-red/dp/PL00742 data sheet https://www.farnell.com/datasheets/3698281.pdf showing the insides.

I'd really not think the plug colour would make significant difference to the heat 'radiated' from a warm fuse inside the housing. Most heat loss will be via conduction into the copper parts, surely?
 
I was thinking that the simulated sine wave was causing the unit to draw too much current, but now we know not an inverter that is clearly not the problem.
We knew that from the very start, since the OP said "...'heavy duty 3 pin plug which is plugged into the customers home...", so that your incorrect thinking probably only served to introduce confusion ;)
 
The 240 volt comes from the supply of a clients house. Not sure about the rest of your info as that lost me a bit; the heater is portable with its own 13 amp plug which is plugged into a normal 3 pin socket inside the van. Really it's a glorified hair drier.
Is it happening at more than one customers home.
 
Since you have no idea what else is being supplied from the ring final, the only option is either use a generator or use less than 2 kW.

Whilst the not knowing may be true, in most cases the load on the ring will be negligible, so no reason for it not to be happy supplying up to 3Kw via a 13amp socket, even as a continuous load.. Assuming both plug, and socket are of decent quality, and both have been well terminated - which is why I invited a photo of the overheated plug.

Having said that, I would be wary of having an appliance plugged regularly into a ring, which drew 3Kw, obviously less so about 2.4Kw - which is what our washer draws and in powered from a 13amp socket.
 
Having said that, I would be wary of having an appliance plugged regularly into a ring, which drew 3Kw, obviously less so about 2.4Kw - which is what our washer draws and in powered from a 13amp socket.
The WM would not draw 2.4 k's constantly though, which is why a clamp meter test would be very helpful.
 
Has this issue been apparent since day one?
Yes although it seems to take some time for the fuse to blow and so the burning wasn't seen by me initially. To be fair my daughter didn't tell me straight away and just kept changing the fuse!
 
Are the fuses she is using as replacements a good quality brand, IE not cheap imports?
 

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