I
imamartian
Lots of info on the net IM if you need it.... suppliers of goods have a 'duty of care' to the consumer
.....the problem often is that people don't complain even when they have a justified reason to do so ...our acceptance of below standard goods and service, just means shoddy standards and goods become acceptable.
so, what are these "justified" reasons? and what constitutes a shoddy good or service?