Yeah, CN are good like that too.
Me: Hi, I'd like to report a dangerous supply cable.
CN: What leads you to beleive it is dangerous?
Me: Well, its the main incoming cable down the wall from the incoming overhead supply and the insulation has long since parted company with the cable.
CN: Is it easily accessable?
Me: From the flat roof of the garage it is yes.
CN: We don't class that as urgent, we will write to the householder with an appointment within the next 6-8 months.
Me: What about the flat roof contractor who's planning to start tomorrow? Not only that what if the uninsulated cables that are right side by side arc and blow a hole in the side of the house?
CN: Inform the roofer not to go up there then.
Me: Supervisor please!
The supervisor understood the gravity of the situation and an engineer was with me before you could say "the trucks are always rolling" in a voice similar to that of Fat Tony in the simpsons
Not only that, nobody I've ever spoken to at CN can decide how long unfused meter tails are allowed to be, some say 1 metre, some say 5, some just dont give a rats a$$.