Can you link me to anything please? I’ve done as late 47 in the manual but when holing the lid tamper in (so thinks the lid is on) and holding the “load defaults” for 6 seconds nothing happens.There is a default code and and default panel option you want to look at default codes only option.
I’m not sure what to say, I’ve asked the installer and he said the code be usually uses doesn’t work, so either I changed it (I doubt it), or he doesn’t want to share it with me.Looking at that install I would expect the installation company to have a profile of the installations they install. Installation companies do not issue the engineer code to end users, this is for various reasons many to do with insurance certification. If the engineer code is locked or nvm locked contact the installation company and they should reset code and could charge the end user.
Not normal to lock nvm.
I managed to get it NVM reset by shorting two pins on the chip, found it on another site. Now to work out how to commission to get basic smart com on first!no point in doing a factory reset as it will make no difference.
If NVM locked its locked full default does not unlock it, so always better to do a code only reset.
tested multiple cables and still no joy. Been on the phone to tech support and they think it may be a problem with the port on the SmartCom but I'm not sure (as it was working only a few days ago and nothing been plugged/unplugged to it).cable fault?
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