A friend of my daughter stupidly paid a £500 deposit online to a garage, for a car that they had advertised.
When he phoned the garage to ask if it was ready to be picked up, the garage told him it had been sold to someone else.
Now he's having difficulty getting his £500 back. The garage give all the usual excuses. They say they've returned it ti his account, when they haven't. They say the manager isn't in, not availabel etc.
Trading standards have told him to write to the garage before they will get involved.
Does anybody have or, know where I can find a suitable template?
If anybody is curious, it's a place in Northumberland.
When he phoned the garage to ask if it was ready to be picked up, the garage told him it had been sold to someone else.
Now he's having difficulty getting his £500 back. The garage give all the usual excuses. They say they've returned it ti his account, when they haven't. They say the manager isn't in, not availabel etc.
Trading standards have told him to write to the garage before they will get involved.
Does anybody have or, know where I can find a suitable template?
If anybody is curious, it's a place in Northumberland.