Dimplex heater won't turn on after reset (timer issue?)

[cbthomas2006]

Hi, I have a Dimplex panel heater of unknown model (but it appears to be old), and the manual has gone missing. The unit appeared to stop generating heat while switched on, so I pressed the Reset button. This made a click but then caused the lights in the two red switches on the side (which normally light up when the unit is on) to turn off even when switched on. (They now only light up while the Reset button is held.)

There are various buttons on a circular digital readout, including Prog, Mode, S, D, H, M, and C, which appear to be timer controls. I'm guessing the timer setting has disabled the heat and am trying to get the unit back to manual on/off mode, but I can't seem to figure it out.

I also tried toggling the power switches on and off, but this has no effect - the power lights remain off in all cases.

As I don't have a manual and I've struggled to locate the correct model online, I'm not sure what to do.

 

[JohnD]

Add photographs of the heater and especially the controls. Perhaps someone will recognise it. If not, send them to the makers.

 

[ericmark]

My guess would be faulty reset button. This old post may help

 

[securespark]

Floor standing?

Wall-mounted?

Storage heater?

Can you see anywhere on it a ratings plate or sticker?

This may have a model number.

 

[securespark]

Is this the one?

http://www.dimplex.co.uk/assets/kb/operating_instructions/0/308_Convector_Instructions_Issue_002.pdf

 

[securespark]

Second thoughts, I think not. It does not have two red lights on it.

Is the reset button accessible without opening the heater cabinet?

 

[cbthomas2006]

I'm attaching a couple images. All the buttons I'm aware of are on the outside of the unit. The Reset button is the tiny one on the right which requires a paperclip to push.

 

[securespark]

OK, so it has the same clock as the one in the Dimplex instructions I posted, but the other controls are on the side, not above the clock.

 

[securespark]

This one looks like it is closer: it has rounded corners and two lighted switches on the side but the timer is wrong.

Maybe your timer is 7 day??

http://www.manualslib.com/manual/254861/Dimplex-Arlwp800ti.html?page=2#manual

 

[securespark]

Please look for a ratings plate. Probably near where the flex goes in, possibly underneath the unit.

If yours is wall-mounted (as it looks), it could be on the rear. My wall-mounted Dimplex lifts off and tilts forward on chains.

Try and unhook yours from the wall and look if you cannot find it anywhere else.