Hi, I have read other posts on similar subjects so I think I know the answer but thought i would post for comments.
Yesterday the tumble dryer stopped working and would not restart. I moved the unit and found both the plug and socket had suffered heat damage (phots attached).
The dryer is a replacement due to the national product safety recall and we have only had it for six month so my first thoughts were to call the maufacturer (Whirlpool).
They said that if the plug was found to be at fault and not the appliance) then it would not be covered under the warranty and I would be charged £180 for the call out + materials and proceeded to try and sell me a £48 annual cover policy that would include the engineer's visit.
It is a moulded plug and I'm concerned that if I replace it the 12 month warranty will be invalid. Is this the case?
However, my preference if it's simply a fault with the plug id to replace both the plug and socket myself. Is it unlikey that a fault with the appliance would cause this?
incidentally, the other side of the double socket was working ok (but is now out of bounds until replaced).
Advice appreciated - Thanks
Yesterday the tumble dryer stopped working and would not restart. I moved the unit and found both the plug and socket had suffered heat damage (phots attached).
The dryer is a replacement due to the national product safety recall and we have only had it for six month so my first thoughts were to call the maufacturer (Whirlpool).
They said that if the plug was found to be at fault and not the appliance) then it would not be covered under the warranty and I would be charged £180 for the call out + materials and proceeded to try and sell me a £48 annual cover policy that would include the engineer's visit.
It is a moulded plug and I'm concerned that if I replace it the 12 month warranty will be invalid. Is this the case?
However, my preference if it's simply a fault with the plug id to replace both the plug and socket myself. Is it unlikey that a fault with the appliance would cause this?
incidentally, the other side of the double socket was working ok (but is now out of bounds until replaced).
Advice appreciated - Thanks