2
2scoops0406
Here's the scenario. We have a managed AyDeeTee alarm system. Now every year they kindly send us an invoice for about £80. The first year I politely enquired as to what the bill was for. Maintenence was the reply, so old smarty pants says "well when you've done the maintenence, you can have the money" seemed fair to me, this is the usual way things are done n'est ce pas? Anyhow, it turns out that to the letter of the contract, no, you pay first then arrange to have the thing serviced! Sharp practice if you ask me.
Anyhow, paid up, had alarm serviced, didn't think too much more about it.
A fews years down the line, we were having an extension built, that meant removing some of the alarm sensors around etc. Of course this building work coincided with the annual service charge nonsense. Rang them up and they said no problem, just pay up like a good 'un and arrange a service when the works finished.
Now due to reasons that are far too boring to go into, we didn't really get into a state whereby we could arrange for the alarm to be reactivated, and of course I forgot about it. Now the time has come round again, when I've just received another annual service invoice.
Now, I'm not entirely sure about the legal status of this, but I'll be b*gg*r*d if I'm going to pay £80 for a service that was never carried out.
I've written to them, with the hopeful sweetner that I'll continue using their scandalous annual servicing method, on the condition that they drop last years bill, otherwise I'll very grudgingly pay up, and cancel the contract. So what do you reckon to my chances?
Anyhow, paid up, had alarm serviced, didn't think too much more about it.
A fews years down the line, we were having an extension built, that meant removing some of the alarm sensors around etc. Of course this building work coincided with the annual service charge nonsense. Rang them up and they said no problem, just pay up like a good 'un and arrange a service when the works finished.
Now due to reasons that are far too boring to go into, we didn't really get into a state whereby we could arrange for the alarm to be reactivated, and of course I forgot about it. Now the time has come round again, when I've just received another annual service invoice.
Now, I'm not entirely sure about the legal status of this, but I'll be b*gg*r*d if I'm going to pay £80 for a service that was never carried out.
I've written to them, with the hopeful sweetner that I'll continue using their scandalous annual servicing method, on the condition that they drop last years bill, otherwise I'll very grudgingly pay up, and cancel the contract. So what do you reckon to my chances?