Sorry to hear that James.It doesn't work!!
The prongs won't go in.
What to do now?
The reason the Pifco one was recommended as its a better brand, as pointed out earlier the others on the amazon page look similar but are of dubious manufacturer, they likely never claimed to be Pifco so all appears above board, though from what your saying it may be doubtful that the Pifco one will fit, reading some of the reviews for the dubious ones it seems the plugs can be a bit hard to insert and maybe you just need to push a little harder
Can you just be honest with the person that brought you it, maybe they can help, this present just seems to be causing you distress which you dont need.
Not to sound too harsh but its sometimes best to avoid some imported Mains power electrical stuff when a similar Uk product is made .
